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General Data Policy For Mobile Application Users

Updated on 12/05/2023

Welcome to Piechips

We collect Meta data from the information that you share, contribute and sell using our platform. Meta data may include but not limited to any data linked to your user profile such as avatars, age, occupation, location, school or college, company or organization that you work for, your Pies, posts, chips, characters, comments, likes, location, device signals, information’s that separates your device from others, camera, access to your device storage, contacts information, gps data,  tags, hashtags that you used, information about the network that you connect your device to, your selling and purchase information, Reports about our products’ performance on your device or any other information or access that you grant us including blocked users or Pies, your contact information like email ID & phone number including recovery or additional contact number.

Please remember that the following information will only be used to improve user friendliness of our platforms or services that you as a user have access to. We don’t sell your data’s to third party vendors or to any company/group or organization that may put your sensitive information at risk or that may cause, abuse or harm you in any manner. We have zero tolerance towards data leakage and misuse of user’s data. We take utmost precaution and preventive measures to prevent suspicious events that compromises our security and data storage. We are using the best security measures like Blockchain technology, end to end encryption, peer to peer or node to node encryption, Avatar protection technologies, Multiple factor authentication etc…Our servers have dual layer host protection. We take the best measures to protect your data. Your data with us will be secured.

Introduction

This Privacy Policy explains how we collect, use, store, protect, and share your personal information through our services. Cario Growth Services Private Limited, India is the data controller. It’s important that you read this entire policy, but here’s a summary to get you started:

  • We care a lot about privacy. We are committed to creating “Piechips” where people can come together and find their interests. Respecting user privacy is a key part of that mission.
  • We don’t sell your data. Our business is based on subscriptions, advertisements and paid products or services.
  • We limit what information is required. We require the information that enables us to create your account, provide our services, meet our commitments to our users, and satisfy our legal requirements. The rest is optional.
  • We care deeply about safety. Our dedicated Trust & Safety team works hard to help keep our community safe. We also use certain information to help us identify violations of our Community Guidelines and prevent harmful content from being distributed through the services.
  • We give you control. We give you the ability to control your privacy on Piechips.

Piechips is your place to engage with your contents

We built Piechips to be your place to engage with your contents. Whether you’re part of a Pie/chips/characters/circles, community Pie/chips/character/circles, or just a handful of friends that want to spend time together, Piechips makes it easy to talk every day and hang out more often.

Our “services” has the same meaning as defined in the Terms of Service. They include the Piechips app, which can be accessed on mobile, web, desktop, VR/AR/MR consoles, other console, or even a connected home appliance—any device with a web browser and internet connection. We also have a website, blog, and support center, and we may collect your information through other means like surveys, emails, and social media.

As explained in our Terms of Service, we allow users to add content to the services in a number of different ways, including via direct messages and in smaller and larger communities. Some of these Pies/chips/character/circles/posts are public, and if you share content within them, that content may be accessed by many people, including people you do not know. For example, some Pies/chips/circles/user are available in the Pies/chips/character/circles/user Discovery section or the Pie/chips/character/circles/user page of the app and do not require an invite link to join. Other Pies/chips/circles/user owners may publish their Pies/chips/circles/user invite link on public websites. Anyone can access these Pies/chips/character/circles/user, and you should be aware that Pies/chips/circles/user owners or admins set these permissions, and  like the size or content of the Pies/chips/circles/user, the permissions may change over time.

We may also use content posted in public Pies/chips/character/circles/user to help power features like Pies/chips/character/circles/user discovery and to help us identify harmful content on the services. These features are important to us, and we believe they will make Piechips even better for our users. We will always try to let you know what Pies/chips/character/circles/user are public within Piechips (though we don’t control where invite links are shared or the permissions for that). And you can control whether your content is used for these purposes as described in the “How to control your privacy” section below. You should take all of this into account when you are using our services, and choose the pie, features, and settings that are most appropriate for your content.

We make money from advertisements, paid subscriptions and the sale of digital (and sometimes physical) goods, not from selling your personal information to third parties.

The information we collect

We collect certain information when you use Piechips. This includes information you provide to us, information we collect automatically, and information we receive from other sources. Please remember for the first version release of our app, we might not collect as many data’s as mentioned earlier. However, on updating our app time to time we might collect such informations. Collection of additional data will be informed to our users in prior.

Information you provide to us

  • Account information. When you create a Piechips account, you can come up with a username or display name and password, and provide a way of contacting you (such as an email address and/or phone number). You’ll also need to provide your birthday. To access certain features or community Pies, you may need to verify your account or add other information (like a verified phone number) to your account. You may also have the option to add your name or nicknames.
  • Content you create. This includes any content that you upload to the service. For example, you may write messages (including drafts), create custom emojis, or upload and share files through the services. This also includes your profile information and the information you provide when you create Pies/chips/characters/circles/userprofile. We generally do not store the contents of video or voice calls or Pies/chips/characters/circles. If we were to change that in the future (for example, to facilitate content moderation), we would disclose that to you in advance. We also don’t store streaming content or live content when you share your screen, but we do retain the thumbnail cover image for the stream for a short period of time.
  • Purchase information. If you buy any paid services through Piechips, you may need to submit a valid payment method and associated billing information, including your full name and billing address. Our payment processors, like Stripe, Razorpay and PayPal, receive and process your payment information. Depending on the processor, we may also receive and store certain billing information, including the last four digits of the credit card number associated with the transaction. If we decide to process our own payments in the future, we would receive and process this information ourselves. We might change the method of how transactions should happen in Piechips app. In such scenarios, relevant information will be published to you beforehand.
  • Information from actions you take. We collect information about your use of and activities on the services. This includes the friends you add, the Pies/circles/characters/chips or other communities you join, your roles in Pies/circles and chips, content moderation decisions you make, and other related actions.
  • Information used to enable optional features. Certain features, like contact syncing, may require that you provide additional information (or grant us access to such information) to make them work. This also includes information about third party integrations you choose to enable and the data you authorize those third-party services to share with us. For example, when you link a video streaming account, we may collect information about that account such as the video you are watching to in order to display that information on your profile or as your status (if you have chosen to do so).
  • Other information you provide directly to us. You may have the option to submit additional information as you use Piechips. For example, you may choose to participate in our verified Pies/chips/charcters/circles program, which requires that you provide additional information about yourself or your company. Or, you may participate in surveys where you can provide feedback on the product, or submit information to our Piechips Support teams.

Information we collect automatically

We also collect information automatically from you when you use Piechips. This includes:

  • Information about your device. We collect information about the device you are using to access the services. This includes information like your IP address, operating system information, browser information, and information about your device settings, such as your microphone and/or camera.
  • Information about your use of the apps or websites. We collect log and event information related to how and when you use our services (such as the pages, Pies, and channels you visit).
  • Other information that we collect automatically. When you take certain actions on other sites, we may receive information about you. For example, when we advertise for Piechips on third party platforms, if you click on the ad, we may receive information about which ad you saw and on which platform. Similarly, we may also receive certain information when you click on a referral link, such as which website you came from.

We may receive information from cookies (small text files placed on your computer or device) and similar technologies. First-party cookies are placed by us (and our third-party service providers) and allow you to use the services and to help us analyse and improve your experience and the services. You can control cookies as described in the “How to control your privacy” section below. The services use the following types of cookies:

  • Strictly Necessary Cookies: These are required for services to function. If you try to use tools to disable these cookies, parts of the services may not work properly.
  • Functional Cookies: These help us provide enhanced functionality on the services like remembering language preferences. Disabling these could affect some service functionality.
  • Performance Cookies: These allow us or our third-party analytics providers to learn how you and others use and engage with the services so we can understand and improve them.

Information we receive from other sources

We may receive information about you from other sources, including from other users and third parties, and combine that information with the other information we have about you. For example, if you interact with our social media account on another platform, we may receive certain information about you like your username on that platform.

How we use your information

We use your information for the following purposes:

‍To fulfill our contract with you

  • To provide you with the services. We use your information to provide you with the Piechips services. For example, when you start a video call, we process your images and audio to make that work. We similarly collect and store the messages you send and display them as you direct. We also use the information you provide to us to create and manage your account and to facilitate purchases. When you enable optional features (like connecting your Piechips account to other platforms), we use information from those services to power the feature (like displaying what song you are listening to on another service within the Piechips app).
  • To meet our commitments to the Piechips community. We work hard to try to make Piechips a safe, positive, and inclusive place. To do so, we use your information to monitor for and take action against users and content that violate our Terms of Service, Community Guidelines, and other policies. This includes responding to user reports, detecting fraud and malware, and proactively scanning attachments and other content for illegal or harmful content. We also use certain information, which may include content reported to us and public Pie posts, to develop and improve systems and models that can be automated to more swiftly detect, categorize, and take action against prohibited content or conduct.
  • To personalize the product. We use your information to provide, personalize and improve our services. This information powers our discovery surfaces (so that you see relevant communities or content first), and it helps us surface Piechips features and promotions from us and our partners that may be of interest to you. As discussed in the “How to control your privacy” section below, you can choose whether to allow us to personalize your Piechips experience.
  • To contact you. We use your information to contact you in connection with your account, such as to verify or secure it with two-factor authentication. We may also use your information to contact you about important product or policy changes, to send you information about products you have purchased, or just to let you know about new products or features we think you’ll like. You may opt-out of receiving marketing communications. Where local law requires, we will obtain your consent before sending such communications.
  • To provide customer service. We use your information to respond to your questions about our products and services, and to investigate bugs or other issues.

For our legitimate business interests

  • To protect our services. We use information to keep our services secure, to prevent misuse, and to enforce our Terms of Service and other policies against users who violate them.
  • To report on our company’s performance. We use your information to track the fundamental metrics of our business, to perform financial reporting, to respond to regulatory obligations, and to debug billing issues.
  • To improve our services. We use your information to help us understand how users interact with our services, what features or products users may want, or to otherwise understand and improve our services. This includes information about how you use our services and how Pies are structured. We may also use public Pie posts to better understand, for example, what topics public Pies cover and what content is most interesting within those Pies. As discussed in the” How to control your privacy” section below, you can control whether your data is used for these purposes.
  • To advertise our services on other platforms. We are proud of the product we’ve built and spend money advertising it on other platforms in order to bring more users to Piechips. As part of that, we use certain information to assist in the delivery of our advertising, to measure the effectiveness of advertisements for our own products, and to improve such advertisements in the future.

To comply with our legal obligations

We retain and use your information in connection with potential legal claims when necessary and for compliance, regulatory, and auditing purposes. For example, we retain information where we are required by law or if we are compelled to do so by a court order or regulatory body. Also, when you exercise any of your applicable legal rights to access, amend, or delete your personal information, we may request identification and verification documents from you for the purpose of confirming your identity.

‍With your consent

‍We may also collect and use personal information with your consent. You can revoke your consent at any time (mostly through our services directly), though note that you might not be able to use any service or feature that requires collection or use of that personal information.

‍To protect someone’s vital interests

We may collect or share personal data if we think someone’s life is in danger—for example, to help resolve an urgent medical situation.

How we share your information

  • When you tell us to. When you add your content to the services, you are telling us to share that content with certain communities, people, or in the case of public Pies/chips/characters/circles/user, with anyone who accesses it. Who can access that information is determined by who can access a particular community. Pies/chips/circles owners or admins set those permissions, and they control whether a Pies/chips/characters/circles/user requires an invite link or is open and accessible to anyone. And these permissions, like the size of the Pies, may change over time. Similarly, if you link your Piechips account with a third-party service (like a music-streaming service) or participate in a Pies that has third-party features like bots enabled, you may be telling us to share certain information with that service, or with other Piechips users. You can control this sharing as described in the “How to control your privacy” section below. We may also share your information as you otherwise instruct us or provide us your consent to do so.
  • With our vendors. We may share information with vendors we hire to carry out specific work for us. This includes payment processors like Stripe , razorpay and PayPal that process transactions on our behalf and cloud providers like Google that host our data and our services. We may also share limited information with advertising platforms to help us reach people that we think will like our product and to measure the performance of our ads shown on those platforms. We do this to help bring more users to Piechips, and provide only the information required to facilitate these services. This may include information like the fact that you installed our app or registered to use Piechips.
  • To comply with the law. We may share information in response to a request for information if we believe disclosure is required by law, including meeting national security or law enforcement requirements. Where allowed and feasible, we will attempt to provide you with prior notice before disclosing your information in response to such a request. Our Transparency Report has additional information about how we respond to requests from governments and law enforcement entities.
  • In an emergency. We may share information if we believe in good faith that it’s necessary to prevent serious harm to a person.
  • To enforce our policies and rights. We may share information if needed to enforce our Terms of Service, Community Guidelines, or other policies, or to protect the rights, property, and safety of ourselves and others.
  • With our related companies. We may share information with our related companies, including parents, affiliates, subsidiaries, and other companies under common control and ownership.
  • Sale, Acquisition, or Transfer of Assets. We may share information if Piechips is evaluating and/or engaging in a merger, acquisition, reorganization, bankruptcy, or sale, transfer, or change in ownership of Piechips or any of its assets.
  • Aggregated or de-identified information. We may share information about you that has been aggregated or anonymized such that it cannot reasonably be used to identify you. For example, we may share aggregated user statistics in order to describe our business to partners or the public.

Data retention

We retain personal information for as long as it is needed for the purposes for which we collected it. If your account is inactive for more than two years, we may delete it, and we may delete or anonymize any personal information associated with your account.

If you submit an ID for an age verification appeal, we will delete it within sixty days after the age appeal ticket is closed.

How we protect your information

We take a number of steps to help protect your information. All information sent within our services is encrypted both in transit and at rest. For example, we use Transport Layer Security (“TLS”) to encrypt text and images in transit. We also enforce technical and administrative access controls to limit which of our employees and contractors have access to nonpublic personal information. You can help maintain the security of your account by configuring two-factor authentication.

How to control your privacy

We believe that users should be able to tailor their Piechips experience to their preferences, including privacy. And while local laws may require different things, we believe that our users should have the same basic ability to shape their experience no matter where they are in the world. Here’s how you can control how we process your information and how to request access to your information:

‍Be aware of the Piechips Pies you choose to participate in

You can always choose what communities or Pies/chips/circles to participate in and what information you add to our services. You can choose what messages to send or post, who to engage with (e.g., one or more particular users or a potentially unlimited group of users), what information to include in your profile, whether to connect any third-party services to your Piechips account, and more. For example, if you share content in public Pies, it may be accessed by anyone. Public content may also be subject to fewer restrictions under your local laws.

‍Customize your personal Piechips settings

We offer a number of settings that allow you to tailor your experience within Piechips.  You can also access privacy-specific settings in the Privacy & Safety section of your User Settings. For example, you can decide which types of direct messages are scanned for explicit content, who can add you as a friend, and more.

You can also disable or delete your account via the “Account control” tab on the settings page. Deactivating your account stops the processing of new data, but allows you to reactivate your account without interruption to you. Deleting your account permanently deletes identifying information and anonymizes other data. You can request to delete your account completely by sending us an email. Our customer support email id is linked to confirmation on delete account. A 30 day wait period is maintained in our database such that it gives you the app access in case if you change your mind.

Manage your content and Pies

You may edit or erase specific pieces of information within the services:

  • You can edit or delete any message you have sent or content you have posted if you still have access to where you posted it.
  • You can edit or delete a Piechips Pies/chips/characters/circles/userprofile if you have the permissions needed to do so.
  • You can edit or delete a channel from a Piechips Pies/chips/characters/circles/user if you have the permissions needed to do so.

Public posts/Pies/chips/characters/circles/user may be retained by Piechips for use as described elsewhere in this policy. Also, in limited circumstances, we may have a legal obligation to retain certain information, even if you delete the information or your account.

If you want to see what information we have collected about you, you can request a copy of your data by selecting Request Data in the Privacy & Safety section of your User Settings. You should receive your data packet within 30 days. Data is delivered in common digital formats including CSV, JSON, and any other file format you used when uploading attachments to the services.

Characters and Character Genisis A.I : Information

There are two types of Characters.

1. Verified Characters (Characters with verified tick mark/Blue tick mark)

Verified Characters are characters that we (Team Piechips Administrators) have created . Such Characters will resemble any characters that people see in real life (eg: vegetables like Potato, tomato etc…). These characters are powered by our inhouse A.I (Artificial Intelligence) engines powered by our inhouse AI model called “Character Genesis A.I” and reputed A.I and generative A.I models. The objective of introducing “CHARACTERS” is that any information that we consume can be directly from the object that we interact with in our day to day life. This will help in Education, media and entertainment industry. The Characters , its post will be moderated by a Human. In near future we would give opportunity for our platform users to become Character moderators. However a Human control measure is always kept.

2. Non verified User created characters

These characters are created by any user in our app. They can be edited/maintained in our app and its ecosystem. User created characters will not receive verified tick marks. In future, if verified tick marks are issued, such characters will come into the verified characters ecosystem which shall be directly monitored by the Piechips team and inductry/domain experts and maybe Generative A.I training program might be included. For any user created characters, its posts/contents Piechips organization is not held responsible. Users are already asked to comply with the user generated content guidelines and with the updated terms of services.

Origin of Piechips : ( Information removed from Application as on April 2023)

Origin of Piechips is a fictional story for our app marketing purposes. It includes our inhouse characters like Dr Boa and Mo. The story is based on a time travel sequence to the future. This fictional story and characters are represented in our APP platform to engage users.

Use of Third Party Applications/Integrations

We may use third party applications inside our app, however we are ensuring these applications do not target or retrieve users data. Some of the third party application/integrations in the form of API’s/SDK’s include ready player me avatar generator (avatar generator platform, read terms : https://docs.readyplayer.me/ready-player-me/support/terms-of-use) , rocket chat (https://docs.rocket.chat/rocket.chat-legal/terms-of-service) and we have used/considering to use certain open source or commercial generative A.I platform in the form of SDK’s, API’s or direct code integrations. Such opensource or commercial generative A.I companies include Open A.I (https://openai.com/policies/api-data-usage-policies) , stability A.I (https://platform.stability.ai/docs/terms-of-service), open assistant (they are updating their terms) and other platforms in generative a.i. To ensure data protection, we are regularly monitoring our third party integrations.

Use of Open source integrations, plugins and media files (images/videos etc…)

Piechips App uses almost every opensource and free to use contents from the internet and offline availability. free commercial & non-commercial licenced media files/images/videos , plugins, integrations etc.. are used from various resources. It’s difficult for us to list all the resources. If you have any queries regarding this, please email us at privacypolicy@piechips.com with a cc to contact@piechips.com

Manage cookies

To control how information is collected and used from cookies on the services, you can take one or more of the following steps.

  • You can disable and manage some cookies through your browser settings. You will need to manage your settings for each browser you use. You can find instructions for how to manage Cookies in popular browsers such as Internet Explorer, Firefox, Chrome, Safari (iOS), Safari (Mac), and Opera.
  • To disable analytics cookies, you can use the browser controls discussed above or, for certain providers, you can use their individual opt-out mechanisms, such as Google Analytics Opt-Out.
  • Your mobile device may also include browser settings to manage the use of cookies. Your device may also have settings to control the collection and use information in your apps.
  • Third party groups also enable you to limit how cookies are used for advertising purposes by participating third parties.
  • Depending on where you are accessing our services, you may be able to adjust your cookie preferences at any time through a cookies banner or by selecting “Cookie Settings” from the footer or menu on our website.

If you disable or remove cookies, some parts of the services may not function properly. Information may be collected to remember your opt-out preferences.

In App Privacy

We give absolute importance to privacy and safety features for our platform users. In all the posts (from Pie, from characters), Pies, chips, circles, characters, Users/Main character or Avatar profiles, Chips profile. We provide the option to Remove the content, report the content and in most cases Block the Pie/Chips/character/circle/Users. There is a seperate Block list provided in the settings page of the Application. Reporting the content is on the following categories such as violence, nudity, spam, Hate speech, Harassment, self injury, false information, terrorism, political, else, did not like. Our Administrator receives the report and necessary actions will be taken. Any content which is harmful, political, will be force removed from the platform automatically within 48 hours. We have included automated filters in our program to auto filter harmful content. However, there is always a Human content supervisor monitoring the platform continuosly. If anything very harmful it will be removed asap. We are complaint to our digital store administrators like Playstore (Google) and Appstore (Apple). We wish to resolve any issues related to privacy as early as possible.

Questions or concerns about your privacy? You can email us at privacy@Piechips.com.

International data transfers

We are based in India and the United States, and we process and store information on Pies located in both India and the United States. We may also store information on Pies and equipment in other countries depending on a variety of factors, including the locations of our users and service providers. These data transfers allow us to provide our services to you. By accessing or using our services or otherwise providing information to us, you understand that your information will be processed, transferred, and stored in India, the U.S. and other countries, where different data protection standards may apply and/or you may not have the same rights as you do under local law.

When transferring data outside the EEA, we use standard contract clauses, and we rely on the European Commission’s adequacy decisions about certain countries, as applicable, or other legally compliant mechanisms or conditions for such data transfer.

We also adhere to the EU-U.S. and Swiss-U.S. Privacy Shield Program and comply with its framework and principles. Although the EU-U.S. Privacy Shield Program is no longer a valid basis for certain international data transfers, we continue to comply with the Privacy Shield framework and principles with respect to personal data received from the EU in addition to all other applicable laws.

If you have questions or complaints regarding our compliance with the Privacy Shield principles, please reach out to us at privacy@Piechips.com. If we do not resolve your complaint, you may submit your complaint free of charge to JAMS. Under certain conditions specified by the Privacy Shield principles, you may also be able to invoke binding arbitration to resolve your complaint. We are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission. In certain circumstances, we may be liable for the transfer of personal data from the EU, Switzerland, or the UK to a third party outside those countries.

For more information about the Privacy Shield principles and to view our certification, please visit the U.S. Department of Commerce’s Privacy Shield site.

Services offered by third parties

We allow third party developers to build certain features or other services and offer them within the Piechips services. For example, Pies administrators can add “bots” created by third party developers that provide features like content moderation and interactive games. Similarly, you may have access to games or activities built by third parties within the services.

These third-party services need to follow all policies that apply to them. As part of these policies, we require developers to have a privacy policy that makes clear what they do with your information. Please review these privacy policies, as they describe what bots and apps may do with your information. We also require that certain popular bots apply for access to certain data. But because these services are operated by third parties, we don’t control them or what information they collect. It’s up to you whether to participate in a Pies that uses bots, and whether to engage with third-party services in general.

Data Protection Officer

You can contact Piechips’s Data Protection Officer at dpo@Piechips.com.

Information for EEA, United Kingdom, and Brazil Users

Certain local laws, such as the European Union’s General Data Protection Regulation (GDPR) and Brazil’s Lei Geral de Proteção de Dados (LGPD), require services to provide information about the information they collect, how they use it, and the lawful basis for processing it. We’ve described most of that already in the earlier portions of this Policy.

‍Exercising your rights: You can exercise your GDPR rights as described in the “How to control your privacy” section above. If you encounter a problem, reach out to us at privacy@Piechips.com.

Information for California Users

Consumers residing in California are afforded certain additional rights with respect to their personal information under the California Consumer Privacy Act or (“CCPA”) and the “Shine the Light” Law. If you are a California resident, this section applies to you.

‍Our collection and use of personal information: We collect the following categories of personal information: identifiers (such as your username, the email address you used to sign up, and your phone number if you’ve chosen to provide it); commercial information (a record of what you’ve bought from Piechips, if anything); financial data (payment information and your history of purchases from Piechips); internet or other network information (how you interact with the application); location information (because your IP address may indicate your general location); inference data about you (for example, what content you may be interested in); and other information that identifies or can be reasonably associated with you. For more information about what we collect and the sources of such collection, please see the “The information we collect” section above. We collect personal information for the business and commercial purposes described in “How we use your information” above.

‍Disclosure of personal information: We may share your personal information with third parties as described in the “How we share your information” section above. We disclose the categories of personal information mentioned above for business or commercial purposes.

‍No sale of personal information: The CCPA sets forth certain obligations for businesses that sell personal information. We do not sell the personal information of our users. We do share information as outlined in the “How we share your information” section above and you can make choices with respect to your information as outlined in this policy.

Exercising your consumer rights: If you are a California resident, you have the right to request (1) more information about the categories and specific pieces of personal information we have collected and disclosed for a business purpose in the last 12 months, (2) the deletion of your personal information, and (3) to opt out of sales of your personal information, if applicable. Details on how to make these requests are in the “How to control your privacy” section above. We will not discriminate against you if you exercise your rights under the CCPA.

Changes to this Privacy Policy

We will update this Privacy Policy from time to time. We always indicate the date the last changes were published, and if changes are significant, we’ll provide a more prominent notice as required by law, such as by emailing you or highlighting the changes within the services.

Terms of services and community guidelines

Our Terms of services and Community guidelines are listed in seperate pages. Click the hyper link over the text to know more.

Contact us

Email us at privacy@Piechips.com with any questions about this Privacy Policy or how we process your information. We’ll be happy to help. Cheers!

For Website Visitors/Users

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email. We don’t share users data with anyone.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. Your Data is Blockchain + Web 3.0 embedded. We cannot and will not share any users data without prior permissions and acknowledgement.

Contact us

Email us at privacy@Piechips.com with any questions about this Privacy Policy or how we process your information. We’ll be happy to help. Cheers!